We take our warranty seriously. We give you the peace of mind you need to have with your HID lights. It is a well-known fact that things can and do go wrong with HID lights and that is where we step into the picture. Not only do we do our best to supply you with the best quality HID kits in the market, we also back our products with a true two year warranty. All Kensun brand HID kits are covered.
If you have any issue with a Kensun HID kit, all you have to do is contact us here or at 855-536-7862 and our dedicated customer support team will be here to help you. All claims will be thoroughly considered and you will be contacted promptly with a resolution.
We are also here to assist you with any trouble you may have with the installation of your kit.
Nobody beats Kensun's customer service and our prices are hard to beat too. Even if you think we can't help, give us a try. Our experienced and dedicated staff will pleasantly surprise you.
If a product is suspected of being defective, please contact us as soon as possible to try to resolve any problems before they escalate. If the product is found to be defective and covered by this Warranty, it will be repaired or replaced at the manufacturer's choice. Kensun will only ship replacement parts to an address in the USA. Kensun reserves the right to charge for shipping of the new part.
Any charges accrued for removal, shipping, installation, or re-installation will not be covered by this warranty. All our products are sold at the buyers risk and we take no responsibility for any consequences. Kensun will not be responsible for damages to auto mobiles resulting from the use, misuse, or inability to use a Kensun product. Operating on a vehicle with damaged headlight housing or daytime running lights will void the warranty. Kensun will not be responsible for any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, vehicle crash, or any type of impact.
Even if your issue is not officially covered by our warranty, we still try to assist you in some way. We put the customer first and we rarely fail to please a customer. We want 100% of our customers to be satisfied, and that means you too.