Q. I turned on the lights and the HID won't turn on.A. Check the fuse in the fuse box. A 10 Amp fuse is best.Check and secure all connections.If you have a relay harness, check that the grounds are connected properly and that the power wire is connected to the positive terminal of the battery. Check the fuse in the fuse on the relay.Reverse the ballast input connectors from positive (+) to negative (-) and negative (-) to positive (+). This will not harm your vehicle or your lights.If you have dual beam lights, you may need to change the polarity on the connector going to your cars stock plug you can view a PDF with more details on this correction here
Q. The headlight flashes erratically.A. Check that the ballasts are getting a minimum of 12 Volts.If both headlights are flashing or flickering, you may need a relay harness, warning cancellers or resistors. They can be purchased separately and are necessary for some vehicles.If you have DRLs, you may need to disable them for your lights to work. (Disabling the DRL may not be street legal in some countries. Check with local laws before doing so)If only one light is flashing then the bulb or ballast is probably faulty. Swap the ballasts and see if the issue goes with the ballast or stays with the bulb.Do not use the Xenon HID Kit until the problem is resolved.
Q. The HID lights don't fit.A. Check if you purchased the correct size lights for your vehicle. Some vehicles require a bulb holder that must be purchased separately.
Q. Only one headlight turns on.A. Check and secure all connections.If you have a relay harness, check that the grounds are connected. The lights need a good ground to function.Reverse the ballast input connectors from positive (+) to negative (-) and negative (-) to positive (+).If nothing helps, to check if the bulb is faulty or the ballast, swap the ballasts and see if the issue goes with the ballast or stays with the bulb.
Q. The lights vibrate when driving.A. Check the bulb to see if it's broken.Check if the bulb is secured in its socket.
Q. The HID bulbs change color when first turned on.A. This is normal. At first the ballasts are storing power. Since the power has not yet stabilized, the ballasts may make electric noise, the lights can flicker a bit and the color may not be the proper color. As the ballasts stabilize, these effects will disappear.
Q. Who can I contact for more assistance?
Please read all the warnings before installation to avoid personal injury and damage to your vehicle or to the HID system.
This is a system that produces high voltage electricity. High voltage is dangerous! To avoid electric shock, disconnect your battery when installing the system. Installation by an inexperienced person is not recommended. Be sure to consult a professional technician for installation. Faulty or insecure installation can result in electrical problems and shock. The system produces high voltage electricity, which may interact with electronic components. Therefore for cars equipped with advanced electronic control such as on board computer it is strongly recommended to consult with a specialist before installation. The manufacturer declines any claim resulted by inappropriate installation or application.
Do not disassemble or modify the ballasts or wire harnesses. This product produces high pressure electricity, and tampering with these components may result in electric shock. We are not responsible for malfunction or hazardous conditions caused by tampering and modification with the system. For repairs or replacement of components, consult a professional technician. Do not attempt to do it yourself. Do not use damaged components. They can cause shock or fire.
Wait until the lights have cooled after turning them off. When the lights are operating, the bulbs emit heat at high temperatures and can cause burns if touched before cooling.
Keep the system and its components away from paper, cloth, and flammables such as lacquer, thinner, and solvents to prevent fires and damage to your vehicle. All HID kit parts and accessories including but not limited to ballasts, bulbs, relays, warning cancellers, resistors and capacitors can get extremely hot under normal operation. Do not affix them on or near painted surfaces, wires, plastic parts or rubber in order to prevent scorching, burning or melting which can cause a fire. Don't affix any of the products in a location if it is not heat-resistant and properly ventilated and do not install if your vehicle does not have any such location. The actual distance from any non-heat-resistant location is subject to the specifications of your vehicle; therefore, it is entirely your responsibility to ensure that all components associated with your HID kit is affixed safely and securely.
Be sure to turn the lights on only after starting your engine to avoid battery drainage, which may cause problems starting the vehicle.
HID lights are very bright! Avoid looking directly into the xenon light to prevent potential damage to your eyes. Your headlights must be aligned after installation. HID bulbs are much brighter than halogen bulbs. If you position the lights in an upward direction it can reduce the visibility for oncoming traffic due to glare. If you do not know how to adjust your lights, please consult a professional.
In the event of a car accident, be sure to turn of the car's power to prevent high voltage electric leakage from damaged product components.
All XENON HID aftermarket kits are intended for exhibition and off road use only. Check local laws regarding the use of HID lights on public roads.